We send a parcel from different countries - Where your product is available! Basically it is the Czech Republic and Russia, also Poland! Transport companies we cooperate with "UPS", "eská Pota", "EMS - Russian Post". Upon receipt of the goods, you must inspect the box for damage.At the courier or at the post office, you must open the goods and inspect them. If there is scrap, you must write a complaint about the improper execution of the transport service. If there was a scrap, you can also send us a photo of the goods and a claim letter. The item "Bohemian Crystal Wine Glasses 20 cm, 220 ml, Shaherezada Gold 6 pc New" is in sale since Tuesday, September 10, 2019. This item is in the category "Pottery & Glass\Glass\Art Glass\Bohemian/Czech\Other Bohemian/Czech Art Glass". The seller is "alekscrystalcom" and is located in Prag. This item can be shipped worldwide.